Privacy Policy

1. Data controller

Controller: The Sleepy Koala LLC
EIN: 61-2137757
Email: hello@tskagency.com

2. Personal Data Collected

The following personal data may be collected through this website:

  • First and last name
  •  Email address
  • Data provided through contact or subscription forms

3. Purpose of Processing

Personal data is processed for the following purposes:
  • To respond to inquiries or requests for information.
  • To manage commercial communications related to the services offered.
  • To improve the user experience and the website’s functionality.

4. Legal basis for processing ​

EU Users (GDPR)
  • Consent.
  • Performance of pre-contractual measures.
  • Legitimate interest.
US Users
  • Legitimate business interests.
  • Contractual performance.

5. Data Retention

The data will be retained:
  • For as long as the business relationship exists.
  • For the time necessary to comply with legal obligations.
  • Until the user requests their deletion.

6. Recipients of the data

We may share data with:

  • Technology providers (hosting, email, analytics)
  • Analytics platforms (e.g., Google Analytics)

All providers implement appropriate security measures.

We do not sell personal data.

7. International transfers

Data may be transferred to and stored outside the user’s country of residence, including the United States. We implement appropriate measures to ensure data protection in accordance with applicable regulations.

8. User rights

EU Users (GDPR) You have the right to:
  • Access
  • Rectification
  • Erasure
  • Restriction
  • Object
  • Portability
California Users (CCPA/CPRA) You have the right to:
  • Know what data is collected
  • Request deletion
  • Opt out of the sale of your data (although we do not sell data)

9. Exercise of rights

You can exercise your rights by sending an email to: hello@tskagency.com

10. Security

At The Sleepy Koala LLC we implement reasonable technical and organizational measures to protect the information we collect against unauthorized access, loss, alteration, disclosure, or destruction.

These measures include:

  • Encryption in transit: The website operates using the HTTPS protocol, ensuring that information you submit through forms is transmitted in encrypted form.
  • Trusted providers: we work with reputable providers to host the website, send communications and analyse its use. These providers apply their own security measures and, under their data processing terms, process information solely on our behalf.
  • Limited data retention: We retain your data only for as long as necessary to fulfil the purposes set out in this policy or to comply with legal obligations. After that, we delete or anonymize the data.
  • Periodic reviews: We regularly assess and update our security measures.

11. Modifications

The party responsible reserves the right to modify this policy to adapt it to legislative developments or changes in the website’s activity.

12. Representative in the European Union

When required by applicable data protection regulations, including the GDPR, The Sleepy Koala LLC will appoint a representative in the European Union to act on its behalf regarding data protection matters.

Business Areas